Welcome to the Lab
Leader all over the world are realizing the need to adapt to business changes. But with bottlenecks in process, misplaced resources, growing competition, and the rise of A.i technology, only the most clever and efficient companies are winning the battle.
We create those businesses.
30%
Annual Revenue Business Lose Due to Poor Processes
All organizations run on processes. Processes are how things get done. If processes are ineffective and/or inefficient, then time is wasted, deadlines are missed, customers are frustrated, or worse:
Time Wasted
Employees spend 1.8 hours a day searching and gathering information and 4.1 hrs a day checking there inbox, on average.
Deadlines Missed
Distractions are everywhere and without set processes, science says it takes humans 25 minutes to refocus on tasks they were distracted from.
Customer Frustration
The % of customers contemplating a switch, feeling underserved and overlooked, often due to unnecessary tasks born from inadequate processes.
WHAT SEPARATES THE Winners from the Losers?
Wrong Focus
Many business owners mistakenly seek success in the wrong areas. They focus on the beginning of their sales process, neglecting to establish a solid foundation for their company. This leads to inconsistent and unstable customer experiences, causing numerous businesses to falter under the pressures of expansion.
Wasted Resources
Massive amounts of time energy and finances are spent trying to fix the wrong problems, targeting the wrong customers, and hire the wrong candidates. All of this waste produces minimum returns (if any at all) and forces people to then shift focus (again) on fund raising, or acquiring clients at razor-thin margins.
Imagine
Being able to offer top-tier experiences for both your employees and customers, propelling your business to new heights, enhancing competitiveness, streamlining operations, and optimizing costs, all while minimizing waste.
Your business being able to give the expected personalized experience, to every customer, creating fans for life. Having the ability to Supercharge the natural abilities of all of your employees and processes without sacrificing creativity or intuition.
The Solution is Clear
Leveraging artificial intelligence, and partnering with masters in their craft, you are able to harness the power of Fortune 500 processes and automations to create a profitable, appealing, and scalable business.
It turns out that, when the business processes are poorly structured, the organization’s overall effectiveness and efficiency suffer. To increase customer satisfaction, companies need to focus on delivering what they promise, keep customers engaged, and create a positive experience for them.
HOW WE CAN HELP
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300+ Points Of Inspection For Your Company.
Our team of experts, boasting Fortune 500 experience, will harness artificial intelligence to meticulously assess the six key elements of your business. Our combined expertise and technology will guarantee a uniform, top-tier experience, paving the way for long-term growth and continued success.
Marketing & Branding
From social media to your website, and all the nuances in between, with the aid of advanced technology, our experts will guide you in forging a brand identity that deeply connects with your target audience. Delving into specifics, from HEX colors to voice of customer, functionality, and beyond, we’re committed to ensuring your brand delivers a uniformly exceptional experience from start to finish.
Sales
Sales is so much more than “getting 99 no’s to find that 1 yes”. Quality Sales organizations have sales flows that guide a sales process, while speaking to their customers needs, without stifling the individuality of their employees. Our experts, bolstered by cutting-edge technology, will meticulously review each phase of your sales interaction, ensuring that your ideal customers recognize your capability to address their needs efficiently, minimizing friction and conserving your invaluable resources.
Strategy
Strategy begins with a clear vision, but it extends far beyond that. The quickest route for business owners to become disconnected from their employees, customers, and overall business is by losing sight of their current state. Without a grasp on the present, crafting a thriving “future” becomes elusive. Utilizing a data-driven approach, we delve into key aspects of your business: Is your customer journey well-defined? Do you have a clear vision for both customers and employees? Are workload maps in place? Our expertise, coupled with the data attained, will assist you in addressing these questions and more, ensuring a unified approach towards growth.
Culture
Many companies tout a “customer-first” mantra, but beyond a certain growth threshold, this might not be the optimal strategy. As a business owner and leader, your primary customers are your employees. Are you crafting an experience for them that reduces turnover? Research indicates that individuals often forgo or even depart from higher-paying roles to remain loyal to companies that resonate with their values. Our experts, drawing from their executive experience, are poised to guide you in reshaping a company culture. We aim to create an environment where your employees thrive, ensuring they, in turn, deliver an unparalleled experience to your end customers.
Systems
In virtually every industry, companies of all sizes have achieved extraordinary improvements in cost, quality, speed, profitability, and and other pivotal metrics by refining both their customer-facing and internal processes. Our experts will delve deep into the tools and systems you employ: What software powers your marketing department? Is it seamlessly integrated with your CRM (assuming it’s in place)? Do your employees fall into the category who spends 40-60% of their day on tasks that could & should be automated? We will document your process and software usage, eliminating redundancies, bridging gaps, and ensuring that every resource at your disposal is optimized to its fullest potential.
Finance
Going through the massive amount of data we collect,our team of experts, complemented by advanced software, will pinpoint significant savings for your business. Beyond just streamlining operations and saving time, we’re targeting a direct impact on your Top Line Revenue. Finding Payroll errors is common (25% of employees experience paycheck errors) and costly ($6 Billion in IRS fines in 2020). Our Experts will streamline and audit your financial systems. In one remarkable case, we pinpointed a staggering 10% of a company’s annual revenue that had gone unnoticed!
Worked With
Our journey, marked by collaborations with esteemed entities like Comcast Business, American Express, Regions Bank, and U.S Cellular, and empowered by the same software solutions, has given us a blueprint for success. Join us, and let’s co-create your business’s growth trajectory!
Schedule a Call to Unleash Your Businesses Potential!
Incredible Features
Here is an idea of what you will receive.